Contact us
Felix is a comprehensive solution used by industry-leading asset owners, builders and managers to seamlessly connect organisations and their supply chains. Felix centralises and streamlines Vendor Management and Source-to-Contract (S2C) processes to significantly increase productivity, manage risk and reduce spend.
- Sales inquiries: Contact sales
- General inquiries: hello@felix.net
- Support inquiries: Get support
- 239 George St, Brisbane, QLD, 4000
Frequently Asked Questions
How does Felix’s pricing model work?
Like many other software providers, our annual license fee is calculated based on a number of metrics including numbers of users, vendors and desired levels of support. Please get in touch to discuss your organisation's use case.
Where is Felix data hosted? Is it secure?
Our data is securely hosted via Amazon Web Services in Sydney, Australia.
Do vendors have to pay to use Felix?
Vendors do not pay to be a part of an organisation's Felix network. They are offered onboarding and technical support which is covered by the organisation's licence fee.
How long does it take to set up Felix?
Depending on an organisation's use case, Felix can be up and running within weeks rather than months. We are more than happy to walk you through our implementation processes and specific timeframes.
Is Felix mobile or tablet friendly?
Yes Felix is available on mobile and tablet allowing you to access your vendor data whenever you need.
Does Felix offer support for users / vendors?
Felix offers online and phone-based support for all users and vendors. Our dedicated Help Centre also provides resources users can refer back to whenever they need.
What our customers say
Felix provides real-time visibility of what stage the procurement process is at, from who is waiting on approvals to visibility of all documents and analysis.
Peter Bolanis — Head of Procurement & Contracts CPBJH Joint Venture